Privacy and Subscription Center

Mobify Privacy Policy

Updated August 16th, 2019

This Privacy Policy describes how we treat your personal information after the information is collected from our website. This Privacy Policy applies to all of the products, services, and websites (collectively, "Services") offered by Mobify Research and Development Inc. ("us", "we", "our" or "Mobify"), or its subsidiaries or affiliated companies.

What information does Mobify collect?

Information you provide

Most of the personally identifiable information that we collect is what you provide when you fill out a form (such as email address, first name, last name, title, company, country). We may combine the information you submit with information from other Services or third parties (like website tracking cookies) in order to provide you with a better experience and to improve the quality and relevance of our services.

When you visit our website

Pages you visit on the Mobify website and outbound links clicked may be collected through the use of cookies. You are free to browse our website without providing any personal information about yourself, in which your browsing activity will be anonymous.

When you reach out to us

When you send us an email or other forms of communications, we may retain those communications in order to process your inquiries, respond to your requests, and improve our services.

Information we collect from third parties

We may receive information about you from third party sources and organizations we partner with. Some of the third parties include advertising networks, technology and implementation business partners, and technology vendors with tracking capabilities.

How do we use this information?

Mobify only processes personal information for the purposes described in this Privacy Policy and/or any specific notices given for specific Services. Such purposes include:

  1. We use your contact information to share promotional and informational content with you in accordance with your subscription preferences
  2. We use this data to analyze what content and services would be useful to you and improve your site experience accordingly
  3. We use your information to provide you access to the services you sign up for
  4. We use this data to improve and develop our services

Where do we process personal information?

Mobify processes personal information on servers in Canada, the United States of America, and in other countries. In some cases, we process personal information on a server outside your own country. We may process personal information to provide our own Services.

Do we share your information with third parties?

We may share your information with third parties such as our business partners, only if you have expressed interest in working with our partners or we have your consent to do so. You may view a list of our technology partners and implementation partners on our website.

Do we sell your data to third parties?

No, we never sell your data to anyone.

How you opt out or change your email preferences?

You may opt out or adjust your preferences at any time through our subscription center or by clicking on the “update your email preferences” link at the bottom of our emails. You may also send us an email at [email protected]. Please be advised that Mobify customers will still receive transactional emails related to their account.

How are cookies used on this website and why do we use them?

We use first party cookies (information captured by Mobify), and third party cookies (from other tracking technologies we use, like Marketo). Some of the cookies we use:

  1. Essential website cookies: these cookies are necessary for our website to function correctly
  2. Performance and functionality cookies: these cookies enhance the performance of our website and your browsing experience, but are non-essential to their use
  3. Analytics and customization cookies: these cookies collect aggregate data to help us understand how our website or marketing campaigns are performing, or help customize your web browsing experience
  4. Advertising cookies: these cookies are used to make ads more relevant to you
  5. Social networking cookies: these cookies are used to enable you to share our content

How do I opt out or change my cookie preferences?

You may opt out of cookie tracking for non-essential cookies. By declining the use of cookies on our website, your browsing activity for that session will not be linked back to any personally identifiable information we have about you.

You may enable a “Do Not Track” request from your web browser provider to accept or decline the use of cookies. If you decline the use of cookies, you may still use our website although some functionality may be restricted.

How can you request, update, or delete your personal information?

Please contact [email protected] to request, update or delete your information at any time. All requests will be honoured and processed within 30 days.